Inbox: forward a portal enquiry, get the block's sale record back
Forward client mail to your own FairComparisons address and it becomes a thread with the property attached and the block's real transaction record beside it. Replies go out from the dashboard under your own name.
What it is
Every claimed agent gets a private forwarding address. Set a rule in Gmail or Outlook, or just forward a message by hand, and portal enquiries land in your dashboard as conversations instead of sitting in a mailbox with everything else.
The inbox reads the property out of the message. An HDB block and street are matched against the register; a private development is matched against the URA project list. When neither is certain, you can type the property yourself and it is shown as your label rather than as verified.
The first time a forwarded enquiry names a block we can verify, you get the block's sale record back by email, which is the answer you would otherwise go and look up before replying.
You reply from the dashboard and the message leaves under your own name, threaded so the client's answer comes back into the same conversation.
A self-test button sends you a probe enquiry and confirms when your forwarding rule sends it back, so you find out that your rule works before a real client tests it for you.
Why we built it
Portal enquiries arrive as email, and email is where they stop. The reply an agent wants to send needs the block's recent prices, which lives somewhere else, so answering well means leaving the mailbox and coming back.
We already hold the transaction record. Bringing the enquiry to the record is a smaller change than asking anyone to work somewhere new, and it does not ask an agent to move their business into our software.
Forwarding, rather than connecting a mailbox, was deliberate: it needs no access to anything else in your mail, and you can stop it by deleting one rule.
The self-test exists because a forwarding rule that silently fails looks identical to a quiet week.
Who it helps
Agents answering portal enquiries
The reply is written next to the block's real sale prices instead of from memory.
Rental and private-market agents
Threads attach to a development by name, not only to HDB blocks.
Anyone who has set up a forwarding rule and wondered
The self-test tells you the rule works, in about a minute, without waiting for a real enquiry.
The use case
A Tuesday enquiry from a portal
A portal emails you about a unit in a block you have not sold in for two years. Your rule forwards it to your FairComparisons address. By the time you open the dashboard the enquiry is a conversation with the block attached, and an email is waiting with what that block has actually transacted at recently. You reply from the thread, and the client's answer comes back into it.
Walkthrough
- 01
Copy your forwarding address
It is in the Inbox tab. Add it as a forwarding rule in Gmail or Outlook, or simply forward a message to it by hand.
- 02
Send yourself the test
One button sends a probe enquiry. When your rule forwards the copy back, the panel confirms the setup is working. Gmail can take a minute.
- 03
Read the thread
A forwarded enquiry becomes a conversation with the sender and the property attached. If the property is not certain, you can set it yourself, and it is shown as your label rather than as verified.
- 04
Reply from the dashboard
Your reply is sent under your own name and threaded, so the client's answer returns to the same conversation.
What it does not do
- It reads mail you forward to it. It does not connect to your mailbox and cannot see anything you do not send it.
- Property matching is only as good as the address in the message. A vague enquiry stays unattached until you label it.
- The free allowance is twenty forwarded enquiries a month. Buying Inbox removes the meter; it does not change anything a seller sees.
- It does not send anything on your behalf. Every reply is one you wrote and sent.
Try it now
How the inbox worksMore of what we are building
AgentScore now counts only your own record
The agency Google rating used to be 15 of the 100 points. It is gone. Every point now comes from the agent's own CEA transaction record, and the four remaining dimensions were rescaled to total 100.
The dashboard now starts with what you already are, not a form
Setup is confirmation instead of composition, the worklist reads your real deals, a letter of intent is one tap away, and account admin has its own tab so the surfaces you work on stop asking you for money.
Your dashboard follows the deal now, not our toolbox
One property is one deal. The enquiry, the viewings and the paperwork for the same flat sit together, and the stage moves itself when you finalise a letter of intent or sign a tenancy agreement.